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Top 8 Disadvantages of Using Basecamp

It is now accepted that project management does more than satisfy the triple constraints of time, budget, and scope. The practice aids businesses in connecting teams and clients, helps stakeholders define what success is, and gets everyone on the same page. Project management enables all concerned to be informed where they are with the project, and what they need to stay on track until completion.

Project management software is a vital tool for teams and companies who have adopted project management as an essential business process. That is why the PM software market is very active and competitive. New solutions are continually being introduced, and existing ones are releasing new features regularly. And this may continue until customers believe that there are enough choices for them to stop using a spreadsheet as an alternative.

Project management software has enabled users to do more than they can ever do managing a project in Excel. Online PM tools such as Basecamp allows for easy collaboration. Individuals now can directly communicate with other team members when they need to. Furthermore, they are updated in real-time of any change or progress without them having to ask or search for it. This results in time savings and efficiency, which allowed for improvements in planning and scheduling.

Recommended article: Top 3 Software Alternatives to Basecamp

is Basecamp

Basecamp is an online project management and team collaboration software. It enables users to create to-dos, assign them to one or more people, add file attachments that are shared and searchable, and automatically update everyone involved of the to-dos’ status. Among the strongest features of Basecamp, which is in its third iteration, are its focus on simple organization and having several tools for communication. It also offers a free personal plan with limited features.

and Cons of Basecamp

As a pioneer among the online productivity software providers, Basecamp has created a loyal following. Its emphasis on only the essentials has also made it easier for companies intimidated by technology. However, you may want to know more details if you are planning to try Basecamp for your business.

1. It does not have tags or labels

Basecamp can help your business be more organized with dedicated pages for to-dos, schedules, or docs and files. However, if you want to put a tag or label to a to-do for grouping or categorizing purposes or to help you prioritize, you’ll be disappointed. These are now common features in other PM tools. It does have a search function and filters if you want to find something, but so does other software.

2. No time tracking or expense tracking

You can use it if you are working with clients, and collaboration and feedback will be easier. But if you need to track time or expenses for billing purposes, you will not find it in Basecamp. You may need to use an integration or another application to track your time, manage your timesheets, or send an invoice to clients. If you offer professional services, it may be better for you to find a dedicated PSA software.

3. Simple tools and features

The available tools in Basecamp, such as Ping, Campfire, or Check-in Questions, perform consistently well for their purpose. However, if you need more than messaging systems, such as analytics to help you gain insight of your projects, or forecasting so you can prepare your resources for the upcoming workload, then you probably need another project management software. In fact, Basecamp is more of a task management and collaboration software than a project management tool.

4. Limited cross-project views

If you need to work on multiple projects and see them all together for a bigger consolidated view, you may find it challenging if you are on Basecamp. It works well in managing individual projects with multiple tasks, but if you want a higher, portfolio view, you have to use integration. Or, you can use another PM tool that has specific features for working across multiple projects.

5. Limited customization and settings

Among the most frequent complaints of users of Basecamp are the lack of available options to get settings right. For example, you can turn off notifications if you do not want to be disturbed at certain times. However, those who don’t turn them off complain of a deluge of email notifications for everything that happens on the platform. They wish that there are more options than the simple all-or-none setting, and not only on notifications.

6. Limited reporting and exporting capabilities

Another frequent feedback by users is the lack of reporting tools built in the software. Online tools like Basecamp has allowed real-time updates that are really beneficial for getting the status or progress of a project. But if you want to show it in a report format for presentation purposes, to share a readable document to clients, or for analysis, you may find the software deficient.

7. Not enough integration

Basecamp is a productivity tool designed based on the minimalist philosophy of its founders. So, it keeps a focus on the essentials and does not wander off from its intended purpose of keeping things simple. For everything else, there is an integration to other applications. Still, the available apps and services are not that many, limiting the choices of teams and companies who need specific or additional capabilities not offered by the PM tool.

8. One fixed pricing

Another simple thing in Basecamp is its pricing scheme. If you want the full edition, it will cost you $99 per month. This includes all features, unlimited users, projects, clients, and 500GB of storage space. This may seem attractive to large teams and companies. But what if you are a smaller team that needs more features? You may end up spending more because the features you need are not the ones offered.


With 3 million users and increasing, Basecamp has transformed teams and companies into a more organized and connected organization. They are collaborating more effectively, and completing tasks more efficiently. Project management professionals and businesses today, however, are looking for more than task management and progress tracking features. The trend seems to point on tools with advanced analytics and presentation.

If you find that Basecamp is for your team, but wished it has the missing features you need, try Bridge24 for Basecamp instead, to have more of the functionality missing in Basecamp. With enhanced reporting, exporting, and data analytics, you can add interactive charts, export in Excel or PDF, and switch from one view to another in just a few clicks.

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